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TERMS AND CONDITIONS POLICY

ACACIA does not offer returns or exchanges. All Sales are FINAL. 

Please be sure to review our policies thoroughly. By visiting ACACIA.CO and/or purchasing from ACACIA constitutes your agreement with said policies. You will be bound by these terms and conditions. If you do not agree with any of our policies please do not use the ACACIA website.

Please review our Shipping Policy before purchasing from the ACACIA website. ACACIA reserves the right to make changes to our site, products, prices, policies, terms and conditions at any time without prior notice. It is recommended that you review the Terms and Conditions each time you visit the ACACIA website.

ACACIA will not be liable, under any circumstance, for any direct or indirect losses or damages in connection with the use or inability to use this website. This website also contains links to other websites that are not operated by ACACIA. ACACIA has no control over these sites and accepts no responsibility whatsoever for them or for any loss or damage that may arise from your use of them. If you are dissatisfied with this website or content on the site, please discontinue using the website.

If you received a faulty or damaged item from our online store, please contact us at customerservice@acacia.co

ACACIA retains the right to refuse any and all request made by you at any time.

PRODUCTS

  • Descriptions for our products are subject to change without notice.
  • Even though ACACIA tries to be as precise as possible, we do not warrant that our products descriptions and/or content of this website are accurate or error free. We recommend you contact ACACIA customerservice@acacia.co prior to you purchasing the product(s) with any questions you might have regarding the specific item.

PRICING

  • Prices for our products are subject to change without notice.
  • ACACIA does not offer price adjustments or price matching.
  • Prices do not include duty and tax fees for international orders. These fees are the responsibility of the customer.

PAYMENT OPTIONS

  • We accept American Express, Visa, Master Card and Discover credit card payments.
  • We do not accept personal checks, money orders, direct bank deposits or PayPal.

    SALES TAX

    • Sales tax will be added to all purchases shipping in Hawaii.

    VERIFICATION UPON SHIPPING

    Please make sure that you are using the same billing address and contact information as it appears on your credit statement. If your information does not match up, your order could be delayed or cancelled.

    When specifying shipping address, please make sure the information is correct, apt. number, zip code, etc or your order will be delayed or cancelled.

    ORDER MODIFICATIONS AND CANCELLATIONS 

    • Once an order is submitted, it can not be modified or cancelled.
    • Multiple orders can not be combined. 
    • Orders will not be refunded for packages that are not accepted by the recipient upon delivery.